Our client feedback interview engagements include:

• Needs assessment and targeted information gathering interviews with prospective clients;
• Face-to-face interviews with current clients, followed by detailed reports, focused on opportunities for new work;
• Attorney and staff training to communicate better with their clients and to conduct their own interviews, based on the Wicker Park Group's proprietary ClientKit™; and methodology.
• Assessments of existing client feedback programs with actionable recommendations; and
• Development of new client feedback interview programs.